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  STORE POLICY  

CUSTOMER CARE

We value every customer and are committed to providing you with a quality shopping experience and excellent customer service. Whether you have any questions or need help when selecting a product, placing an order, or after receiving the goods, our customer service team will be happy to serve you.

The following is our customer care service commitment:

Professional Team: Our customer service team is composed of experienced, caring and patient members who are dedicated to providing you with personalized answers and support.
Prompt response: We promise to respond to your inquiries and questions in the shortest possible time, whether by email, phone or online chat.
Problem Solving: No matter what problem you encounter, we will do our best to help you solve it and ensure your satisfaction.
Intimate service: We will actively listen to customer feedback and suggestions and continuously improve our products and services to meet your needs.
If you have any questions, comments or suggestions, please feel free to contact our customer service team. We look forward to providing you with an excellent service experience!

PRIVACY & SAFETY


We take your privacy and security very seriously and take a series of measures to protect your personal information and transaction security. Here are the highlights of our privacy and security policy:

Personal information protection: We are committed to strictly protecting the personal information you provide, using it only when necessary to provide you with services or executing transactions, and will never sell or share it with third parties.

Secure payment: We use a secure payment system to ensure the security of your transaction information. All payment information is encrypted to prevent information leakage and theft.

Website Security: We take a range of security measures to protect our website from malicious attacks and data breaches. We regularly update and maintain our systems to ensure the security of our website.

Cookie usage: We may use Cookie technology to improve user experience and provide personalized services. Our cookies do not store sensitive information and you can choose to accept or reject cookies at any time in your browser settings.

Protection of Minors: Our services are intended for adults, and we do not knowingly collect personal information from children under the age of 18. If you are a minor, please use our Services under the supervision of a parent or guardian.

If you have any questions about our privacy and security policy or require further information, please feel free to contact our customer service team. We will be happy to provide you with support and answers.

PAYMENT METHODS
  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

Payment Methods
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