Returns and Exchanges
SHIPPING POLICY
We want you to be completely satisfied with your purchase from Meyercampinggear. If for any reason you are not happy with your order, you can return it to us within 30 days of receipt for a full refund or exchange. The item must be in its original condition and packaging, and you will be responsible for the return shipping cost. If the item is defective or damaged, we will cover the return shipping cost. To initiate a return or exchange, please contact our customer service team with your order number and reason for return. We will provide you with a return shipping label and instructions on how to proceed. If you have any questions about our return policy, please don't hesitate to contact us.
RETURN & EXCHANGE POLICY
We are committed to providing you with high-quality products and a satisfactory shopping experience. If you are not satisfied with your purchase or encounter any quality issues, we will happily provide you with a return or exchange.
Here are the highlights of our returns and exchanges policy:
If you need to return or exchange an item, please contact us within 30 days after receiving the item.
Items must be in unused condition and accompanied by original packaging.
Return shipping costs are borne by the customer unless there is a quality issue with the item.
In order to improve the efficiency of returns and exchanges, please provide the order number and relevant details before contacting us.
Refunds will be processed once the returned item is received and reviewed, usually within a few business days.
For quality problems, we will bear the return shipping cost and provide free exchange or full refund.
Please note that some special items may not be subject to the return and exchange policy, please see the product page for details or contact us for more information.
If you have any questions about our returns or exchanges policy or require further assistance, please feel free to contact our customer service team. We will be happy to provide you with help and support.